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Insurance Ecosystems: The Agent’s Perspective

Early warnings that technology would replace insurance agents haven’t panned out. Insurance customers of all ages tend to prefer working…

A Bright Future for Insurance Ecosystem Partnerships

When ecosystem partnerships first appeared on the scene, few insurance companies saw them as a revolutionary concept. Businesses have long…

How Carriers and Agents Can Connect with Digital Natives

Knowledge and understanding typically flows from older generations to younger ones. Today, however, the generations that grew up with…

Insurance Customer Expectations in 2023 and Beyond

It’s nearly 2023, and customer patience with a clunky digital insurance experience has run out. Customers’ daily experience with other…

Digital Destinations and a Look at In-App Offers

Our lives increasingly occur online. From shopping to chatting with friends to exploring new cultures and ideas, the digital world supports…

How Data Intelligence Fights Insurance Fraud

Insurance fraud is as old as insurance itself. Over time, insurance fraud has worked itself into the popular imagination, with various…

Where Do Insurers Stand on Analytics and Data Intelligence?

Recent years have been unusually challenging for property and casualty insurers. 2017 set new records for the number of billion-dollar…

How Insurers Can Scrub Unconscious Bias From Risk Assessment

Unconscious bias is one of the ways in which the human brain makes sense of a complex environment. These biases sort information into…

2022: Q4 Trends in AI for Insurance

Insurance has stood steadfast for centuries as time and technology have changed around it. Today, the insurance industry is changing rapidly…

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