Research Firm, Celent, Releases Case Study on BOLT Insurance Agency

Analyst Describes BOLT’s Ability to Deliver a Combination of Technology, Process, and Expertise that Balances Both Cost and Needs of the Small Business Owner


Farmington, CT – April 20, 2011 – BOLT, a leading insurance agency exclusively protectingsmall business owners, announced the availability of a new report from researchand advisory firm, Celent, entitled “BOLT Insurance Agency: Changing the Small CommercialInsurance Service Paradigm.” The report highlights the unique aspects of BOLT’soffering in comparison to what has been available to small businesses and theirowners to date. These distinctions include BOLT’s ability to present small businessowners with multiple comparison quotes within minutes, BOLT’s exclusive focus onprotecting small business owners and the strength of its technology platform, itsprocesses and team of experts which combined, deliver a “high tech/high touch” approach.


“BOLT was selected as a Celent case study because it illustrates how technologycan be leveraged to modify long-standing insurance business practices,” said MikeFitzgerald, Senior Analyst with Celent’s Insurance Group and author of the report.“Linking people, process and technology in unique ways allows BOLT to meet the needsof an underserved market and, thus, provide protection and service to an importantcustomer group.”


Celent is a research and advisory firm dedicated to helping financial institutionsformulate comprehensive business and technology strategies. Celent publishes reportsidentifying trends and best practices in financial services technology. The 20-pagereport published by Celent is available to members of Celent’s Property CasualtyInsurance Research Services through Celent’s web site. Non-members should contact[email protected] for more information.


“An alarming number of American small businesses are uninsured or under insuredand BOLT’s mission is to fill this void by protecting small business owners fromthe risks they face every day,” says Tom Hammond, executive vice president of operationsat BOLT. “Our exclusive focus on the small business owner allows us to deliver thetools and support to enable these owners to protect their business and themselves.Nowhere else can small business owners thoroughly compare coverage and pricing,and ultimately purchase cost-effective insurance for their businesses within minutes.We’re proud to be recognized by Celent as delivering the technology, process andexpertise to meet the needs of this underserved market.”


About BOLT
BOLT, the Business Owners Liability Team, is a national insurance agency that exclusivelyprotects the owners of small businesses. BOLT agents help business owners choosethe right insurance products to fully protect both their businesses and themselvespersonally. BOLT offers an on-line and interactive experience with leading carriers.As such, business owners can thoroughly compare coverage and pricing, and ultimatelypurchase cost-effective insurance for their businesses within minutes. Businessinsurance policies offered by BOLT include, but are not limited to, General Liability,Business Property Insurance, Workers’ Compensation, Commercial Auto, Umbrella Insurance,Errors and Omissions, Directors and Officers, Business Interruption, EmploymentLiability, Sexual Harassment and Flood. These policies are provided by top-ratedinsurance carriers such as The Hartford, CNA, Liberty Mutual, Ace and Chubb. BOLTInsurance Agency is headquartered in Farmington, CT, and is licensed to do businessin all fifty states. Come visit us at:


Media inquiries:
Josh Baker
Director of Marketing
BOLT Insurance Agency
[email protected]